My Business
5.4K members online now
5.4K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me

Reviews and starsiness disapeared after changing and validating my address

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Community,


I have recently changed the address of my business on google my business. I have re-validated my new address. Now my business is showing in the local 3 pack again but my reviews did'nt follow. 


Is there something I can do to correct the situation or does google need a little more time to do the job.


Also do I have to chamge all my citations right away and how will this impact the display of my company in the local 3 pack.


Thnks in advance for your help


Here is the business info:


Multi-Pret - Steeve Harvey

543 Boul. Wilfrid-Lavigne


1 Expert replyverified_user
Marked as Best Answer.
Accepted by topic author Steeve H
January 2017

Re: Reviews and starsiness disapeared after changing and validating my address

Top Contributor
# 2
Top Contributor

Hi @Steeve H


I see 5 reviews, how many did you have ?


Multi Pret   Steeve Harvey 543 Boul. Wilfrid Lavigne   Google Search.png



If you only updated the address, they should not have moved. Did you also change the name, if so what the the previous name and address.


I would suggest correcting your citations as soon as you can. Generally a new listing ( change of address ) has a honeymoon period whilst Google gathers data around the business.



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership