My Business
4.4K members online now
4.4K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me

Reviews Disappeared

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We recently noticed that our Business Category was changed and we lost all of our reviews. We re-verified our listing and edited the Business Category, however, the reviews are still missing. What can we do?

1 Expert replyverified_user
Marked as Best Answer.
Accepted by topic author Patty S
June 2016

Re: Reviews Disappeared

Top Contributor
# 2
Top Contributor

haha @Patty S



I recently noticed you have two listings:

one is verified and the other one isn't:


The unverified listing is this one: and it contains lots of (guessing 15+) reviews.


the verified listing is and it doesn't contain any.


You should contact GMB support to get the two listings merged:

The best way to contact business support:
contactflow & request a call back
Talk to a specialist
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM


Helmut Geissler, Google My Business Top Contributor   |  my G+ profile