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Reviewers Photos in my business Cant delete them

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I can't seem to be able to delete photos added by a reviewer.

I have 2 photos added by a competitor of mine showing his store front and his parking area. His store just facing mine and its so annoying he did that and i can't delete the picture!!

 

I would appreciate anyone's help in this.

 

Many thanks

Reviewers Photos in my business Cant delete them

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

We're in the same boat, except that I've had photos of food from a restaurant next door....and we don't serve any food! Any insight on how to remove customer photos is great appreciated.

Reviewers Photos in my business Cant delete them

Follower ✭ ✭ ✭
# 3
Follower ✭ ✭ ✭

Hi, follow the instruction: 

 

      

Remove photos from locations

To remove a photo from a location:

  1. Sign in to Google My Business.
  2. Click the location with the photo you'd like to remove.
  3. Remove the photo URL of the photo.

Report inappropriate photo

You can also report a photo someone else added if it violates our guidelines. Your request will be reviewed to determine whether or not the photo will be removed. 

To request a photo removal:

  1. Find your location on Google Maps.
  2. Choose the photo.
    • On Google Maps, click the Report inappropriate photo link at the bottom right corner of the screen
    • On classic Google Maps, click the Photos tab to find the photo. Choose More > Report abuse
  3. Add a note saying that you are the business owner and give the reason that the photo should come down.

Reviewers Photos in my business Cant delete them

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Thank you. I didn't see any ability to remove the photo, but we were able to report the photo as not being relevant through Google Maps.

Reviewers Photos in my business Cant delete them

Follower ✭ ✭ ✭
# 5
Follower ✭ ✭ ✭

Hi, Thanks again for posting. open google map and open photos show up the 3 dots click the report a problem and follow the instuction:

 

   

Why are you reporting this photo? (Required)
 Privacy concerns
 Content is not relevant to this location
 Poor quality photo
 Sexually explicit / strongly suggestive
Other policy violations
 Profane or obscene content
 Promotion of regulated goods
 Copyright or other legal issues
 Illegal activity
 Hate speech
 Harassment or bullying
Email address:
(Required)
 
Submit

Reviewers Photos in my business Cant delete them

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Same here. It cant be deleted by the business owner