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Review summary blurb out of context, twists meaning

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Here is my business:

Eric Mauro Stained Glass

 

The review summary says "Charge me extra when he went a little over his quoted time."

 

The actual review says

 

"Eric responded immediately to my request for a quote for a stained glass window repair, scheduled the repair at the earliest possible time I could accommodate, stayed in constant communication, didn't mind my cats poking their noses into his work at all, and didn't charge me extra when he went a little over his quoted time. Highly recommend!"

1 Expert replyverified_user

Review summary blurb out of context, twists meaning

Top Contributor
# 2
Top Contributor

This is really weird and Support should be able to fix this blurb out of context.

 

Try contacting them support  

I recommend getting in touch with GMB support via one of these options and ask for help in getting this fixed:

Talk to a specialist

Facebook

Twitter

 

give me please a feedback what they tell you as soon having spoken with them

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile