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Review notifications and responses

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello.

 

I am listed as the "owner" of our Google Business page and receive notifications for reviews our business has received.

 

I would like to change that and have review notifications (and the ability to respond) sent to our Manager.  I've made him an "owner" within permissions but can't seem to get any notifications to him - they still all come to me.

 

Any ideas folks?

 

Thank you,.

Review notifications and responses

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆

Hi @Adrian B

 

To manage the Google My Business notifications you receive via email:

  1. Sign in to Google My Business.
  2. Go to https://business.google.com/settings.
  3. Check the box for each kind of notification that you want to receive.

 

Or

 

You can forward your messages to another address. If you only want to forward certain kinds of messages to another account, create a filter for these messages.

Review notifications and responses

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you.

 

i think the point I'm making is whether you can send the reviews notifications to multiple people - or opt out and have them sent to someone else. 

 

Are re you saying you can't and the only way is to create a filter that auto forwards onto others? 

Review notifications and responses

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Adrian,

 

Did you ever solve this issue? I am running in to the same problem.

 

Thanks!

Art

Review notifications and responses

Participant ✭ ✭ ✭
# 5
Participant ✭ ✭ ✭

There shouldn't be a limit on who receives notifications as long as they have the right permissions (details here: https://support.google.com/business/answer/4573962?hl=en) and have their notifications set-up properly (details here: https://support.google.com/business/answer/7198436?hl=en_

Re: Review notifications and responses

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
No!
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Adrian Bell Sent from Gmail Mobile