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Review not showing up

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I've left a review for a business and when I log out of google it doesn't show up...can anyone help please?

 

The business details can be found https://www.google.co.uk/maps/place/Shaggy+Chic/@55.9416646,-3.2120348,14z/data=!4m8!1m2!2m1!1sshagg...

 

 

1 Expert replyverified_user

Review not showing up

Top Contributor
# 2
Top Contributor

can you please copy & paste the entire review you posted for "Chaggy Chic" to here

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Review not showing up

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Helmut, the review i posted is:

 

Tanya is an excellent groomer; our dog Otto isn't a big fan of personal hygiene but Tanya made him feel comfortable and relaxed and he is now a sweet smelling K9 with perfect nails - a great service by a really professional groomer. Can't recommend Shaggy Chic enough!

Re: Review not showing up

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi Helmut

 

Have you had a chance to see my review? What are your initial thoughts?

 

Thanks

 

Todd

Review not showing up

Top Contributor
# 5
Top Contributor

Hi @Todd H

 

since you missed tagging me I missed your post from 4 days ago -

found it by chance today.

From its content its all ok and shouldn't give the algos any reason for filtering it.

Remain other possible reasons:

 

Some possible reasons for getting reviews filtered
(note: the below list might not be complete and can be subject of change - filtering of reviews is done by algorithms)
 
- URL's in reviews
- The rating is too long: since the number of characters is >> 4000
- Same rating on other platforms
- The reviewer also managed the GMB listing
- The reviewer works for the company
- The reviewer wrote the review on a computer of the company or used its network
- The reviewer wrote the review with an IP address that other reviewers used when posing  their review
- The reviewer has tried to publish the review several times at different times (thus filtered on 5 August and tried again on 10 October)
- The reviewer wrote very many reviews in a short time
- The reviewer has evaluated several other companies with the same name
- The reviewer has a blank G + profile and no activity with the profile yet
- Reviews are written by an SEO company
- The company has an on-site reviewing station that has been used
- The company offers an incentive for a review
- The number of reviews for the company is unusually high compared to other companies in the industry
- Dates in the format  26.04.2017 ->  
  but this format works: 26. 4. 2017 and also 26. April 2017
 
 

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Review not showing up

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hi @Helmut Geissler,

 

I didn't realise I needed to tag you - apologies.

 

From the list you sent the reason for the review not showing could be that I used their network to post the review. Would it be best to delete the review and post another from a different network / IP address?

 

Either way the business isn't showing up on google maps - is there anything else I can do to rectify that?

 

Thanks in advance

 

Todd

Review not showing up

Top Contributor
# 7
Top Contributor

Yep 

 

delete the review via "your contributions" (main menue on GMaps)

Then repost it from your home IP address

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Review not showing up

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Thank you for your help @Helmut Geissler, much appreciated