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Review limit in dashboard

Top Contributor
# 1
Top Contributor

Can anyone confirm if you can only view and respond to your 201 most recent reviews? I can't access any reviews beyond that in the dashboard or the app.



TomW, Google My Business Top Contributor
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Review limit in dashboard

Top Contributor
# 2
Top Contributor

Will see if I can find out for you.



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Review limit in dashboard

Community Manager
# 3
Community Manager

Hi @TomW


Can you share the name of your business so that we can take a look? This might be a technical issue as my understanding is there is no limit to responding to reviews. 

 

Thanks!

Marissa


____________________________________________________________________________________________
Marissa Nordahl, Community Manager, Google My Business
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Re: Review limit in dashboard

Top Contributor
# 4
Top Contributor

Hi @Marissa_GMB

 

I checked a few different accounts I have access to and it's the same for all of them. It will indicate that there are more than 201 reviews but they're not accessible.

 

Here's an example from one. Can't click on the right arrow to view any beyond 201:

 

201.png



TomW, Google My Business Top Contributor
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Review limit in dashboard

Community Manager
# 5
Community Manager

Thanks for sharing Tom!

 

Can you also provide the business name for this screenshot?

 

Appreciate the help,

Maissa


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Marissa Nordahl, Community Manager, Google My Business
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