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Review from a person who was not our guest

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I just get a 3 star review from a person who was never our guest. When I have checked his last activity, he do this constantly and I believe this is against google business rules. Is there any possibility to remove this review and how to stop his inappropriate activity? Thanks!

1 Expert replyverified_user

Review from a person who was not our guest

Top Contributor
# 2
Top Contributor

maybe - but how - based on your sparse information?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Review from a person who was not our guest

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Sorry, what should I post here? My Google account or the name of this person? Consider, please, my English-language is maybe not completely ok. Thank you very much for your intention to help me.

Review from a person who was not our guest

Top Contributor
# 4
Top Contributor

post a link to the listing where the user gave a review and the name of the reviewer

 

btw 

I'm German and your English is better then mine

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Review from a person who was not our guest

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Helmut, you are so kind. :)

Here is the person https://goo.gl/maps/71wuoG4wu3m

 

and there is my listing:

https://plus.google.com/+ApartmentBabiloniPoljane

 

All his review's are without descriptions, all 3 stars and it seems he is just clicking all apartments in my region.

Review from a person who was not our guest

[ Edited ]
Top Contributor
# 6
Top Contributor

Hi @Palmina D

He seems to be a German like I'm one too

But he obviously is spamming the entire region of northern Croatia with  empty reviews just to gather many Local Guides points.

He needs to be reported and banned 

Have  escalated his profile to Google  ( # 706 )

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Review from a person who was not our guest

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Thank you very much, Helmut! I didn't know how to report him.