Review Snippets showing on Search Page
Hi, We are a business in the UK with a basic My Business page and we have recently been asking our customers to leave reviews online for us ( not just on google ), we have had a few negative reviews along with many positive and when you search for our business on google search page there are 3 snippets from reviews left for us. The snippets are only from the negative reviews and does not reflect well for anyone searching for us. I thought that maybe over time, once we have more positive reviews that this may change or rotate? but they have been the same for a while now. How does this work and is there anything more I can be doing as a business manager to get snippets of the positive reviews to show instead?
Any help would be great.
Re: Review Snippets showing on Search Page
Helmut Geissler, Google My Business Top Contributor | my G+ profile