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Review Snippets showing on Search Page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, We are a business in the UK with a basic My Business page and we have recently been asking our customers to leave reviews online for us ( not just on google ), we have had a few negative reviews along with many positive and when you search for our business on google search page there are 3 snippets from reviews left for us. The snippets are only from the negative reviews and does not reflect well for anyone searching for us. I thought that maybe over time, once we have more positive reviews that this may change or rotate? but they have been the same for a while now. How does this work and is there anything more I can be doing as a business manager to get snippets of the positive reviews to show instead?

 

Any help would be great.

 

https://plus.google.com/u/0/b/105311171769682094169/+ElementsGraniteQuartzWorktopsWorsbrough/about?_...

1 Expert replyverified_user

Re: Review Snippets showing on Search Page

Top Contributor
# 2
Top Contributor
as far as I know there is no way to get this algorithmic driven snipets changed.
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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile