Review Rating Wrong?
We have only just opened our business in February so still learning how the Google Page works.
We have received 5 reviews and it looks like they are all 5 stars, however on the main google page it says its only 4.7 out of 5 and I cant understand why?
If you type in 'Dice The Barber Kinghorn' into google thats us..
Thanks for your help!
Re: Review Rating Wrong?[ Edited ]
August 2016 - last edited August 2016
you shouldn't believe and its nowhere said they calculate an "average" as the kids learn in school.
Its calculated by "Bayesian Statistics"
Read more here and take a look to one of the hundreds similar threads:
Helmut Geissler, Google My Business Top Contributor | my G+ profile