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Review For The Wrong Buisness

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

We just received a very negative review on our small business. The problem is that we don't think this person has the right business as the services they described being unhappy with are not services we offer (or have ever offered). 

 

Wondering what can be done about it? 

Review For The Wrong Buisness

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

Respond to their review professionally, and try to clarify if it was indeed your business...