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Restaurant Menu URL (Can't change)

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, I've taken over an existing business on Google My Business. I've managed to change all details accordingly, including the web address, apart from the menu URL, which seems to be separate.

 

Please see screenshot to understand what I mean.

 

Screen Shot 2016-10-10 at 10.41.41.pngMenu is shown as tiger-bills.co.uk, but should now be www.tigerlills.co.uk

 

As you can see. The Restuarant is now called Tiger Lills, but the old menu tiger-bills.co.uk is shown. This should be "www.tigerlills.co.uk". I can't see any option in settings to change this.

 

Please advise,

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Steve A
October 2016

Restaurant Menu URL (Can't change)

Top Contributor
# 2
Top Contributor

The best advise would be to contact business support:

https://goo.gl/6jjAlj
or to contact business support:
requesting a call back in order talking to a specialist
https://goo.gl/ahhzl0
the latter is possible at their Global Phone Support Hours only:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Steve A
October 2016

Restaurant Menu URL (Can't change)

Top Contributor
# 2
Top Contributor

The best advise would be to contact business support:

https://goo.gl/6jjAlj
or to contact business support:
requesting a call back in order talking to a specialist
https://goo.gl/ahhzl0
the latter is possible at their Global Phone Support Hours only:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Restaurant Menu URL (Can't change)

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you for the suggestion Helmut. I have contacted Google Support and am now awaiting a higher level of support.

 

Restaurant Menu URL (Can't change)

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Steve did you ever receive a reply? We have the same issue.

Restaurant Menu URL (Can't change)

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi Jessica,

 

Yes I did. Helmut's advice was spot on. I received a call from Google who sorted the missing link for us.

 

Kind regards,