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Removing street address for office on Google.

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# 1
Visitor ✭ ✭ ✭

We do not accept in office clients but clients Google us and show up anyway. Security is pretty low here so we are not comfortable with that. We would like to just remove the physical address and either have a PO Box only or no address at all. I have tried everything to remove it but the verification processes are not working and the wrong email address is  listed. I tried to change it but it said i needed to veridy the account for changes to appear. I need to chat with someone or call someone to fix this but apparently it is unheard of with Google. Anyone know what to do or how to contact someone?

1 Expert replyverified_user

Re: Removing street address for office on Google.

Top Contributor
# 2
Top Contributor
Hi Ashleigh
Google does make provisions for businesses to hide their address.
You'll need to log in to your account and follow the instructions on this page:

When you say the verification processes are not working, what do you mean?
You must have a valid street address for your listing, and that's where Google will send the postcard. PO boxes are not allowed, as per the guidelines.

By following the instructions to hide your address, Google will prevent it from displaying to the public, while still allowing you to verify the listing at the physical location.

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Margaret O · Google My Business Top Contributor

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