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Removing image uploaded by user

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

How do you remove images for your business uploaded by external users?

1 Expert replyverified_user

Re: Removing image uploaded by user

Top Contributor
# 2
Top Contributor

Hi @Ann J

Unfortunately there isn't a way to remove images posted by users.    If the image is another business spamming your listing, we can escalate and ask Google to remove it.

 

Otherwise, flagging the images is your best bet.  https://support.google.com/business/answer/6130451

 

Does that help?
If that's not sufficient, please provide more info about your business and the photo in question.


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Margaret O · Google My Business Top Contributor

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Removing image uploaded by user

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Margaret

Thanks for the reply! Seems like that support link is more for illegal/inappropriate photos.

 

The issue is that my client acquired a business and photos with the old brand name are showing up on Google. I did flag the photo twice saying that the photo was the "wrong location" as it seemed the most relevant, but the photo is still up.

 

Any other suggestions? Appreciate your help!