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Removing home address from Knowledge Graph

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I manage the website of an artist whose home address, home picture and phone number is displayed in the Knowledge Graph when searching for her name. How would it be possible to remove this info to ensure privacy?

 

Thanks in advance!

2 Expert replyverified_user

Re: Removing home address from Knowledge Graph

Top Contributor
# 2
Top Contributor

Hi @Vincent O

 

This is obviously being displayed via a business page.

 

In the business page details you can select >> I serve customers at their location. This will hide the full address but leave the county / state location.

 

What is the name / search term that appears in the KP, address also and we can take a look



Tim Capper, Google My Business Top Contributor
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Re: Removing home address from Knowledge Graph

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Tim,

Many thanks for your quick response.
How can I get to the business page details? Shall I first "claim ownership"?
I'd rather not give the name here, except by PM.

Vincent

Re: Removing home address from Knowledge Graph

Top Contributor
# 4
Top Contributor

Hi @Vincent O

 

If you told me where it was showing, name, address, tel number, I could find the page and tell you how to go about it



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Removing home address from Knowledge Graph

Google Employee
# 5
Google Employee
Hi Vincent,

It has been over a month since we’ve heard from you regarding this thread, so I wanted to check in and ensure that your issue has been resolved.

Please feel free to respond on this thread if you are still facing this problem, we would be happy to help you.

Regards,
Manoj
Community Specialist | Google My Business