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Removing an unverified listing and updating an incorrect listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have two issues with two different listings.

Current business name: English Cup of Tea

Old business name: The Writing Room

Current telephone number: 0044 208 656 5441

Correct location: 5 Havelock Hall, 70A Havelock Road, Croydon CR06QP, United Kingdom

 

Issue 1.

I created a listing in Marseille, France, but it is not verified. I have since moved to the UK. I would like the unverified Marseille listing removed. The address is 17 Boulevard Augustin Cieussa, 13007 Marseille, France. My phone number and address have both changed. How do I get this Marseille listing removed please? https://goo.gl/maps/zymmm5XVvgx 

 

Issue 2.

At my new address in London, my listing is also incorrect (the business name and activity has changed). It looks like this listing has been suspended but I don't understand why and google won't let me modify it. How can I bring this listing up to date with the correct business name of English Cup of Tea, and the correct activity and correct address and correct phone number etc

https://www.google.co.uk/maps/place/Havelock+Hall,+70A+Havelock+Rd,+Croydon+CR0+6QP/@51.3782706,-0.0...

 

 

Thanks.

Ian

1 Expert replyverified_user

Removing an unverified listing and updating an incorrect listing

Top Contributor
# 2
Top Contributor

Hi,

 

For issue 1 - report the business as closed. This is the only way to get that listing (eventually) removed from Google Maps.

 

For issue 2 - the link you've provided just goes to the address, not to a business listing. How do you know the listing has been suspended? do you have control of it in your GMB dashboard?


Priya Chandra, Google My Business Top Contributor
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Removing an unverified listing and updating an incorrect listing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi, 

 

Issue 1 - If I report the business as closed, can I still use the same account and same name for the business in my new location? I don't want to lose my google account and start again. Is this connected to google plus and email or completely separate?

Issue 2 - Google lists two 'places'. This is the link to my business in London which comes up as 'Work'. I don't know if this is being listed as a business address or not, or whether I am looking at a GMB dashboard? I'm not a techie so I find it extremely confusing.

Removing an unverified listing and updating an incorrect listing

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Removing an unverified listing and updating an incorrect listing

Top Contributor
# 5
Top Contributor

Hi englishc

 

Answers:

1. Yes you can still use your google account for the new location. Details on how to close a business location are here: https://support.google.com/business/answer/6314541?hl=en

 

2. Your GMB dashboard is here: https://business.google.com. Please take a look there, and see if there is a listing for your Havelock address. if not, you can add it by clicking on the + sign in the bottom right. Then click on the teardrop image to add your details.


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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