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Removing a generic Google Review

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# 1
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I have a client that has one negative review from 5 years ago that she wants the chance of removal. This review is a one star with no comments and the profile shows no past reviews or contributions and has a generic "Google User" title. Who is to say if it isn't a competitor? Is there a way to get this review reviewed? 

Here is the review.

1 Expert replyverified_user
Marked as Best Answer.
Accepted by topic author David P
June 2016

Re: Removing a generic Google Review

Top Contributor
# 2
Top Contributor
two remarks:
1# your link to the reveiw doesn't work
2# there isn IHMO no real option to get the review removed
YO can flag it as inappropriate but its wasting time only
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile