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Received Verification Post Card but Cannot Find my business to verify

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi All

 

I have recently set up a Google My Business account and have now received the post card verification through the post, however when I go to the my business page and follow the instructions, to "Verify Now" I click the tab and it's asking me to verify by mail by sending out another post card, there is no option to input the code I have been sent. 

 

No verify option appears at all, please help

 

Thanks in advance

 

Donna

1 Expert replyverified_user

Received Verification Post Card but Cannot Find my business to verify

Follower ✭ ✭ ☆
# 2
Follower ✭ ✭ ☆

Hello Donna, 

 

Did you try going  to the URL listed in the postcard?

Or go to the business dashboard >> https://business.google.com/manage/

 

Select the business >> there should be a Bar across the top saying Verify, Enter Code

If not it must have been somehow reset. Try requesting the code again and verify. 

If not working again, I would suggest contacting Google my Business

Contact business support >> https://support.google.com/business/contactflow

 

Thanks 

Received Verification Post Card but Cannot Find my business to verify

Top Contributor
# 3
Top Contributor

there aretwo possible reason for such behavior:

1# the PIN expired (as it does by default aftere 30n days)

or 

2# you made any changes after requesting the PIN and before getting it and having it entered.

Means: oyu need to request a new PIN.

 

The old one is now useless.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile