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Re: someone keeps marking my business as closed , I keep changeing it and someone keeps changing it

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Morning, 

 

We have the same problem, Permanently Closed and our business has a description, opening hours, photos etc so we've assumed this is a continuation of the Harassment we're rcvg. How do we check if it is a BOT or it is someone physically being malicious. If it is a person, can we find out who it is so this can be added to the case file that the police hold? 

2 Expert replyverified_user

Re: someone keeps marking my business as closed , I keep changeing it and someone keeps changing it

Top Contributor
# 2
Top Contributor

I don't think you can figure out the real person who is responsible for the hasslo of getting closed

 

You can try contacting business support about this but I wouldn't hold my breath they will tell you the personal details.

The best way to contact business support:
contactflow & request a call back
https://goo.gl/5iDTCU
Talk to a specialist

https://goo.gl/ahhzl0
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

 

To give you more concrete help:

 

Please include the following with your question:
1. Full business name
2. Current business address
3. Current telephone number
4. Google+ URL

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: someone keeps marking my business as closed , I keep changeing it and someone keeps changing it

[ Edited ]
Top Contributor
# 3
Top Contributor

@Marisa S What is your business Name, Address, Phone number?

Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky

Re: someone keeps marking my business as closed , I keep changeing it and someone keeps changing it

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
L'italiano Pizzeria
93a South Bridge Street
Bathgate
EH48 1TJ
01506 633 633

Sent from my iPhone

Re: someone keeps marking my business as closed , I keep changeing it and someone keeps changing it

Top Contributor
# 5
Top Contributor

I took a look on your history on MapMaker ("L'italiano Pizzeria").

I see very few such open/close changes.

 

Nothings very special bad.

 

But the support should see more perhaps.

Recommend contacting them

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: someone keeps marking my business as closed , I keep changeing it and someone keeps changing it

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Ok thank tou