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Postcards not arriving

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Dears ,

 

Please note that for many of our locations we have requested the postcard few times ( starting from December 2016) and they just don`t arrived. 

We have been checking if the  address is correct if the pin is on the right place and everything is good, but postcards just don`t arrived.

 

Could you please advise about it?

Thank you in advance.
TLScontact team

1 Expert replyverified_user

Postcards not arriving

Top Contributor
# 2
Top Contributor

If you have been waiting more then 14 days for a postcard then I recommend getting in touch with GMB support to ask for help in getting verified:
1- log into your Google my business dashboard http://www.google.com/mybusiness
2- select support from left hand side hamburger menu
3- a help screen will appear to the right
4- Scroll down and select 'Phone' to request a call back from GMB Support. If not available, select 'Email'.

If the above steps don't work you can contact support via:
Facebook https://www.facebook.com/googlemybusiness
or
Twitter https://twitter.com/GoogleMyBiz


Priya Chandra, Google My Business Top Contributor
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