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Postal Code still incorrect after change months ago

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

In the Google MyBusiness listing, the postal code incorrectly shows as 3110, but is correct in Google MyBusiness maintence form(shows as 3117). The incorrect code of 3110 was changed months ago and is shown as verified. I must be missing something! Someones help and guidance would be wonderful.

 

Business Info;

Salveo Therapy

Address: 131 16th Avenue, Tauranga

New Zealand
Phone:07-578 9408
Post Code 3112

1 Expert replyverified_user

Re: Postal Code still incorrect after change months ago

Top Contributor
# 2
Top Contributor

@Bill G

 

I don't understand a word as I get your buisness with the mentioned postcode 3112:

see below:

screencapture (34).png

 

Please provide screen grabs showing it with 3117 or 3110

Thank you

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Postal Code still incorrect after change months ago

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks Helmut for looking at this. After a 2nd look, Google+ has the correct post code, but not so in Google My Business. Google "Physio Tauranga New Zealand" and then if you look beyond the 1st 3 results, you will find Salveo and you will see what I'm seeing. I would have thought it would have used the same data source. I'm obviously having a bad day as my attempts to send a screen shot of what I'm seeing results in an HTML error when I try to do the post!
Inspecting the element in question with Firebug and this is what I get;
<span class="_Xbe">131 16th Avenue, Tauranga 3110</span>

Re: Postal Code still incorrect after change months ago

Top Contributor
# 4
Top Contributor
Are you aware we are talking about apples and plums?

The one with the 3110 is this one: https://goo.gl/maps/DHUL1BGayaL2
While the correct one in oyur dashboard with the 3112 is https://goo.gl/maps/YYWdM51pSqQ2

What's your apple and what is the plum?

It appears to me that both listings are verified.

Maybe by different users manages and verified and in different dashboards.
I'm not sure.

Are you managing both listings in your dashboard?
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Postal Code still incorrect after change months ago

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thanks Helmut, the "penny has dropped". Both listings must have been setup by my customer and I have been given access to the 2nd one with the correct post code. I need to have https://goo.gl/maps/DHUL1BGayaL2 removed.