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Plumbing company used to rank high on google maps is no longer in rankings

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I own and operate a small plumbing company. Nick Allen plumbing is the name and I'm in San Clemente ca. When you would search for a plumber in San Clemente I used to always be in the top 3 on google maps. Now since introduction of google home services all rankings in maps have changed and I no longer can find mine but my google business litsting is active. Google phone support was a joke, tried telling me to do ad words express instead of helping me fix problem. Any help would be great 

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Plumbing company used to rank high on google maps is no longer in rankings

Top Contributor
# 2
Top Contributor

Hi,

 

I would like to apologize for the lack of reply to your help inquiry. The Google My Business community has recently implemented several improvements that we hope will allow the proper care of help tickets here.

 

If you still have an issue that needs attention, please take a moment to review our Go-To Guides. These are carefully created to cover most issues someone may face and they provide unique solutions that are easy to implement.

 

If you have already found a solution, can you provide an update on how you solved your issue? If you are still in need, please do let us know.

 

Thank you for using Google My Business (GMB) to strengthen your online presence.

 

Kind Regards,

 

James

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