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Please update or delete my old Google brand & location pages

Visitor ✭ ✭ ✭
# 1
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Essential info.:

1. Creative Futures UK

2. Creative Futures (UK) Limited, Office 9A, The Beethoven Centre, Third Avenue, London W10 4JL

3. (+44) 020 89642700

4. https://plus.google.com/u/0/b/103255908829295643644/+Creativefuturesuk2011/about

 

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Hello, I work for the charity Creative Futures and there are duplicate google plus (brand and business location) sites on Google. And unfortunately when people search for our charity name it finds the old version of our business pages with the old logo etc. I posted the issue on the forums and they advised me to contact you.

 

First of all our official current Google+ profile is this with the pink logo and branding: https://plus.google.com/u/0/b/103255908829295643644/+Creativefuturesuk2011

 

But there exists out there an old version of our profile that I do not know how to delete which is this (green + blue logo): https://plus.google.com/u/0/114694893164175603403/about

Also an old version of our brand page: https://plus.google.com/114218043805480809054

 

Please could you delete the older versions of the charity Google+ pages so that everything is consistent with our current branding?

 

Thanks,

Rimi

 

1 Expert replyverified_user

Re: Please update or delete my old Google brand & location pages

Top Contributor
# 2
Top Contributor
Hi Rimi

Unfortunately no-one on this forum is able to delete your pages. However you can link at least two of the pages together:
https://plus.google.com/u/0/+Creativefuturesuk2011/about
https://plus.google.com/u/0/114694893164175603403/about

These can both be linked by following the steps in this article: https://support.google.com/business/answer/6010825?hl=en if you are the owner of both pages.

For this page: https://plus.google.com/114218043805480809054/posts there's no way to delete it unless you know who owns the page in business.google.com/manage - they can then delete the page from their dashboard.

Hopefully this helps.

Priya Chandra, Google My Business Top Contributor
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Re: Please update or delete my old Google brand & location pages

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you for your help PriyaC. I have managed to discover what email address was connected to the old Google+ page that I was trying to delete. It seemed to be an old work e-mail address that was used to create a Google+ profile page without a password, which you used to be able to do when Google+ first launched circa 5 years ago. After having got rid of that old logo however I am now left with no logo on Google when I type in the search term 'Creative Futures' for my charity. All I want is for Google to connect to my current Google+ page: https://plus.google.com/u/0/b/103255908829295643644/+Creativefuturesuk2011 which is updated regularly and features the new logo etc. But I guess this might be too much to ask Google. Thanks though for your help!