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Please help me to reinstate my business page.

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
TONY'S LOCKSMITH INC
4180 San Marino Blvd Unit 102
West Palm Beach FL 33409

(561) 459-8282

https://plus.google.com/109226921621122073245/about?gmbpt=true&_ga=1.32112638.1515066195.1467382786

 

This page has been suspended for a very long time due to quality issues. After dozens of reconsideration requests I think I know what the problem is. Google couldn't verify (or didn't even try to) the business in the city of West Palm Beach. And I couldn't either. It turns out that I needed to input my business number and nothing else. I've tried with business name, business address, owner name and all of that combined and nothing worked until I entered the business number. 

 

This is a 100% real locksmith business and you or any google employee can verify it by doing the following:

 

  1. go to "http://wpb.org/#/welcome" this is the official website for the city of West Palm Beach
  2. click on "online services" which will bring you here http://wpb.org/Online-Services/Overview
  3. click on "business tax renewal" which will bring you here http://onestopshop.wpbgov.com/eGovPlus/license/buslic.aspx
  4. and input the following in the "ACCOUNT NUMBER" section "0000037832"
  5. then click enter or search. 

 

You will be redirected to a page with business search results that match your search. Everything is a 100% match (business name, address). 

 

Someone please transfer this information to appropriate people in Google. 

 

Or please tell me what needs to be done to reinstate my business page. 

 

Thank you so much!

 

 

 

full business detailsfull business detailsbusiness info.business info.enter business number ONLYenter business number ONLY

 

 

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Amos S
July 2016

Re: Please help me to reinstate my business page.

Top Contributor
# 2
Top Contributor

Hi @Amos S

 

 I will bump this up and see what we can do



Tim Capper, Google My Business Top Contributor
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Re: Please help me to reinstate my business page.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you @Tim Capper

Re: Please help me to reinstate my business page.

Top Contributor
# 4
Top Contributor

Hi @Amos S

 

You should be back up and running now



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Please help me to reinstate my business page.

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi @Tim Capper,

 

Thank you for helping us out to reinstate the page! But now we've run into another problem. 

 

When I log in to my dashboard, I see a red banner that says the business listing is suspended (picture below). 

 

 

TONY'S LOCKSMITH INC - Dashboard SUSPENDED.jpg

 

 

But the thing is that if I google for "West Palm Beach locksmith" or "locksmith west palm beach fl" or similar searches, the listing comes up in maps. BUT, it shows the wrong business name (it shows "Tony's Locksmiths Inc" when it should say "TONY'S LOCKSMITH INC") and everything else looks good (phone, business hours, website). 

wrong business name in maps unknown page.jpg

 

 

So I don't understand, if my page is suspended, then how is it showing up in maps?

And why does it have the wrong business name?

Is this a duplicate page? Then how do I get rid of it?

 

Can someone please shine some light on this situation. 

 

Thank you so much

Re: Please help me to reinstate my business page.

Top Contributor
# 6
Top Contributor

Hi @Amos S

 

Yep I see it in Maps as unverified now:

https://goo.gl/maps/wpYHixFdzqv

 

https://plus.google.com/109226921621122073245/about

 

Will get them to look at this again, hopefully figure out how to stop this from happening



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Please help me to reinstate my business page.

Top Contributor
# 7
Top Contributor

Hi @Amos S

 

Has been sent in, but they ask to correct the capitalization of name please.



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Please help me to reinstate my business page.

Top Contributor
# 8
Top Contributor

Hi @Amos S

 

Is been reinstated, but please fix the capitalised name

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership