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Physical address vs virtual address

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I was told that Google is cracking down on businesses that have virtual addresses/offices.  My company does historical tours, but my home/permanent address is about 30 miles away from where we meet to board our tour bus.  I want a Google maps listing for my business, and was told that only if I get a virtual address in a more urban location will I be found by customers and have good credibility (my competitor has an urban virtual address and they come up much more often on Google than I do).  However, I'd prefer to just give my home address on Google as an SAP, listing a wider service coverage range and hiding that address.  Will I be at a disadvantage, and not be found?  I'd rather not have a virtual address, but my business advisor keeps insisting I get  one.  

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Physical address vs virtual address

Top Contributor
# 2
Top Contributor

Hi Jeanine

 

Please do not listen to your Business advisor. You are correct that virtual addresses are against Google's guidelines and you will be penalised. Stick to being a Service Area Business and you will do much better.


Priya Chandra, Google My Business Top Contributor
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Physical address vs virtual address

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Penalized? Can you explain what penalty google will impose for having a address with a virtual business from a home address? They are going to penalize small businesses that do most of their business over the internet? What about writers? Industrial consultants? I do all this also, but I must have a brick and mortar office or I will face some scary unknown penalty? I think it is discrimination personally. I work this way virtually because I am disabled and this is the only platform my body will handle, so I am to be penalized for trying to work?