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Photo from review showing ahread of chosen images

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

On my google business page the first photo shown is from a review posted by a customer. The photo is fine and doesn't break any guidelines, however, it does show as the first image rather than my logo or preferred cover photo (below).  Please can someone advise me on how to have my preferred image showing first?

 

Many Thanks,

 

Capture.JPG

1 Expert replyverified_user

Photo from review showing ahread of chosen images

Top Contributor
# 2
Top Contributor

Hi Danielle

 

Although Google allows us to request which photo we would like to see displayed first, they reserve the right "to favor real-world photos over stock images" and there is no guarantee that the image you've selected will show up. In this instance, if the user submitted photo doesn't break guidelines and accurately represents your business then I'm afraid there's little you can do about it.


Priya Chandra, Google My Business Top Contributor
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