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Photo - My Business are not updating.

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# 1
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1- Shell-O-Matic Inc

2-10600 Boulevard Ste Gertrude, Montréal-Nord, QC H1G 5N4

3- (514) 323-0868

4- https://www.google.ca/maps/place/Shell-O-Matic+Inc/@45.5943807,-73.626109,17z/data=!3m1!4b1!4m5!3m4!...

5- http://shellomatic.com/

 

I am trying to update the default photo on from my business and it is not changing. download-1.pngScreen Shot 2017-07-18 at 4.48.35 PM.png

 

Does someone have the same problem?

1 Expert replyverified_user

Re: Photo - My Business are not updating.

Top Contributor
# 2
Top Contributor

Hi @IT L,

The images have dates going back to 2013, they are most likely ranking low because of that, and probably also because they seem to have a transparent background with jagged edges in the foreground objects,

You would be better off shooting new pictures and not doing any processing of the images that you would be selecting as the Cover photo.




treebles, Google My Business Top Contributor

Photo - My Business are not updating.

Visitor ✭ ✭ ✭
# 3
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The default photo on the left represent the Profile picture?  or it's a random one?

Re: Photo - My Business are not updating.

Top Contributor
# 4
Top Contributor

Hi @IT L,

It is neither the Cover nor the Profile picture since it was not provided by the business owner through the GMB dashboard.

It is just the picture that Google decided to show as the preferred photo, in this case harvested from the web site.




treebles, Google My Business Top Contributor

Marked as Best Answer.
Solution
Accepted by topic author IT L
September

Photo - My Business are not updating.

Visitor ✭ ✭ ✭
# 5
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Hi @treebles,

 

The owner gived me full access and I have set all those images.

http://imgur.com/Q2Mo9gT

 

Is there a place to publish those changes?

 

Thanks for your precious help!

 

Photo - My Business are not updating.

N/A
# 6
N/A

We're having the same problem, does anyone know the formula GMB uses to show photos in the listings or how to override it? I see some outdated photos in our listings and we cannot delete them because they're from other sources.