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Pending Review

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Guys, Please help. I verified my business and its now stuck as pending review. Can you help?

 

Babies Getaway

844-795-1539

500 Paterson Plank Road

Union City, NJ 07087

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author babies g
September 2016

Re: Pending Review

Top Contributor
# 2
Top Contributor

Hi @babies g

 

Pending Review, generally means that a human verifier needs to look at the listing.

 

You can contact business support for an update.

 

Contact Business Support 

Go to Dashboard >> Manage Location

 

Top Right ( Hamburger Menu ) >> Support

 

Contact Business Support.png

 

Select Support >> Help Menu Pops Up

 

Scroll Down to Email

 

Contact Business Support Email and Call Back.png

 

Fill in the details >> Request Call Back or Email

 



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Pending Review

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

My GMB page has been verified & it has been more than 2 weeks, but it still shows pendingreview. 

https://business.google.com/b/103877103469184024651/dashboard/l/18059769367986014726

can some one help with it.

Pending Review

Top Contributor
# 4
Top Contributor

Hi @IMTIYAZ A

 

You will need to contact business support, they may be requiring additional info to verify.

 

How to Contact Google Business Support



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Pending Review

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi,

 

My business has been suspended and I am not sure Why.

Channel Your Inner Athlete

832-470-2257

871 Wakefield Dr.

Houston, TX 77018

 

Can you please help?

Re: Pending Review

Top Contributor
# 6
Top Contributor

Hi @Amanda J

 

A couple of things to check:

 

Log into your GMB dashboard >> https://business.google.com/manage/

 

Do you only have 1 listing for the business, if not delete any duplicates in the dashboard.

 

The address is a residential address - did you select "I serve customers at their location"

( I assume you dont see customers at your residential address? )

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Pending Review

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Hey Tim, nice to have people like you around the community.

 

I'm facing a similar "verification" problem as the guys in this discussion.

Namely, I've added a new location to a Business I'm working for (trough his account), and I verified it trough my Google Trusted Verifier mobile App. Google has confirmed that the business is verified, and it is pending review (for the next 3 days from that moment). Till now a week or more has passed and the new location is still "pending review". I tried to "contact support" as you described in your answer, but on the My Business page there is no Email or Live chat (attachedis a screen shot).

No Send Email.JPG

 

I would really appreciate your help.

 

Thank you in advance

 

Sincerely

Bojan 

 

 

Re: Pending Review

Top Contributor
# 8
Top Contributor

Hi @Bojan A

 

They do hide these periodically, it could also be due to not US business hours.

 

Try going into the Verification section >> no postcard after 14 days

 

Scroll down to contact us

 

Online Ownership   Dashboard.png

 

 

I know its not ideal but that seems to be the only help option displaying at the moment.

 

You could also try this one Verification Help Form

Other Options: https://goo.gl/ssuAv9

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Pending Review

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Thanks for your answer @Tim Capper. Since the businesses were verified trough the mobile app and there is no option to request a post card, I'm giving it a go with the links you've shared.

 

Will update you as soon as I have an answer (if I have an answer from Google).

 

Have a good day!

Bojan