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# 1
Visitor ✭ ✭ ✭

Business Name: Stonebridge by the Bay

Current Business Address: 1 Sandy Coast Crescent, Wasaga Beach, ON L9Z 0G1

Phone Number: 705-422-0880

I know there is some sort of conflict with Stonebridge Town Centre (which I also manage) and Stonebridge by the Bay.  Whenever I look for Stonebridge by the Bay on Google Maps it flips me to Stonebridge Town Centre

Google Map URL: https://www.google.ca/maps/place/Stonebridge+Town+Centre/@44.5271706,-80.0095474,16.99z/data=!4m5!3m...

Website: http://stonebridgebg.com/communities/stonebridge-by-the-bay/

 

Please help.

1 Expert replyverified_user

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Top Contributor
# 2
Top Contributor

sorry @Stonebridge b

 

I consider each office of your business where you face "in person "your (potential clients &) customers as eligible.

 

But from your website I can't see there is any kind of store front or a brick and mortar office of a sales office of the Stonebridge Building group as  company at the mentioned address "1 Sandy Coast Crescent, Wasaga Beach, ON"

Are oyu able to show me a photo of such a sales office at the mentioned address?

Thank you

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

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# 3
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Hi  The Sales Office is located at that address.  Please see the attached photo of the actual Sales Office building and sign as well as a screen shot of the location map which is posed on the website. Thanks for your speedy response.  K

https://www.dropbox.com/sh/tu39j935jui2nfu/AABfPngrquPNGSZrznWF31i-a?dl=0

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# 4
Top Contributor

Ok Thanks for the liked photos - good to show them when I have to  escalate your issues to mhy communication manager.

 

 

Have you already filed an appeal

 

The best thing to do would be to file an appeal to our team to request that your listing be reinstated. This will connect you directly with the team who can lift your suspension. file an appeal: https://support.google.com/business/troubleshooter/2690129?p=reinstatement_request&rd=1

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

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# 5
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Hi Helmut Yes, I did file an appeal the same day I started this topic, I believe.  I haven't hear anything back.  Should I file another appeal?  Or will that just mess things up?  Thanks for your help. K

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# 6
Top Contributor

Hi @Stonebridge b

to prepare an escalation by me I need some more information.

Read this article snd provide all requested information A# - E# in one summarizing post here in this thread.

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile