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PO Box Issues

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My business is a nonprofit that must list its street address for clients (so they can find us). All of our mail, however, goes to a PO Box in a different ZIP Code. This is causing an issue for donors who send their gifts to our street address and have them returned because no mail is delivered to the street address. Is there anything we can do about this?

1 Expert replyverified_user

PO Box Issues

Top Contributor
# 2
Top Contributor

Hi,

 

I would like to apologize for the lack of reply to your help inquiry. The Google My Business community has recently implemented several improvements that we hope will allow the proper care of help tickets here.

 

If you still have an issue that needs attention, please take a moment to review our Go-To Guides. These are carefully created to cover most issues someone may face and they provide unique solutions that are easy to implement.

 

If you have already found a solution, can you provide an update on how you solved your issue? If you are still in need, please do let us know.

 

Thank you for using Google My Business (GMB) to strengthen your online presence.

 

Kind Regards,

 

James

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