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Ownership gets removed

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello

 

We handle GMB listings for a client who has franchises. We are the owners of the listings and have given franchises manager access. Every now and then we get the franchise telling us they no longer have access to the listing. Just today, sure enough, an email was sent to the franchise saying they no longer had access but we did NOT remove them

 

Does Google do this periodically to clean up listings for managers who are not active? We are trying to figure out why this happens. Or if its just a glitch with Google

 

Thank you!