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Owner Photos Keep Disappearing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Third time since January 2017 all of our owner uploaded photos have disappeared off of our GMB listing.

 

We generally have about 10-15 quality photos consisting of the outside and inside of the dealership that are clearly within Google Photo Guidelines. They'll stay on for about 30 days then just disappear.

 

Please advise.

 

GMB Location:

 

Chastang Ford
6200 N Loop E Fwy
Houston, TX 77026

Google Maps: https://goo.gl/maps/NJAzVjde6un

Owner Photos Keep Disappearing

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

We are having the same issue with several stores, for example:

 

Pacifica Senior Living Escondido

1351 E Washington Ave

Escondido, CA 92027-1934

Google Maps: 

https://www.google.com/maps/place/Pacifica+Senior+Living+Escondido/@33.134543,-117.0674097,17z/data=...

Owner Photos Keep Disappearing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello? Hello? Anyone home at Google? How are we supposed to get help for legitimate issues that affect our business online if there's no phone number to call, no chat box and now no one responds in the community?

Owner Photos Keep Disappearing

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

We got the same problem with 5 different locations on GMB, when photo views were set to zero starting from August 9.

 

Owner Photos Keep Disappearing

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Did this ever get resolved? We are having the same problem. I have uploaded photos on numerous occasions but after a few days they disappear again...