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Our hotel star rating is incorrect in Google place listing

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

One of our hotels has recently been refurbished and is now officially a 3 star hotel.  Our hotel star rating is incorrect in Google place listing.  Please can somebody advise how we change this, or request for it to be updated. 

 

Thanks

Neil

1 Expert replyverified_user

Re: Our hotel star rating is incorrect in Google place listing

Top Contributor
# 2
Top Contributor

Hi @Neil T

 

What is the hotel?

 

Can you provide verification that it is now officially 3-star?

 

Have you updated all OTA's that list the hotels info?

 

Have you added the new star rating to your websites structured data markup?

 

 

 

 



Tim Capper, Google My Business Top Contributor
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Our hotel star rating is incorrect in Google place listing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello, 

 

Our Hotel Country Inn & Suites Huntersville NC 16617 Statesville Rd Huntersville NC.    We are 3 star Hotel. We also are 3 star on all OTAs: Expedia, Hotels.com, Kayak, TripAdvisor Etc.  How do i go about getting this corrected on Google?  

 

Please Advise.   Pranav Patel  

Re: Our hotel star rating is incorrect in Google place listing

Top Contributor
# 4
Top Contributor

Hi @Pranav P

 

I will ask the team to look at this



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Our hotel star rating is incorrect in Google place listing

Top Contributor
# 5
Top Contributor

Hi @Pranav P

 

This has now been corrected to 3 Star.



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership