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Our hotel star rating is incorrect in Google place listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, 

Ionia Suites Hotel, Rethymno Crete (+30 28310 23016) is now a 4-star hotel. How can we change the current listing showing it as 3 stars?

 

https://www.google.gr/maps/place/Ionia+Suites/@35.365695,24.48245,15z/data=!4m2!3m1!1s0x0:0x2cf6f759...

 

https://www.google.gr/search?sclient=psy-ab&q=ionia+suites+rethymno+crete&oq=ionia+suites+rethymno+c...

1 Expert replyverified_user

Our hotel star rating is incorrect in Google place listing

Top Contributor
# 2
Top Contributor

you can't change it as this info isn't extracted from your dashboard.

 

I recommend getting in touch with GMB support via one of these options and ask for help in getting it changed:

Talk to a specialist

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile