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Our google search listing says we're "Located in: " but this is incorrect

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, I manage a business listing and although I was able to update the location to the new one, when I searched for the business, it displays nearly all the correct info except for the "Located in: " section. I can't find the settings on the backend to remove this. May I please receive help on how exactly to remove this? Nearly 6 months ago I thought this was removed but apparently it's still there...

 

This is the correct information:

 

Postal Connections

Address: 444 E Chandler Blvd Ste. 1-199, Chandler, AZ 85225
Phone: (480) 899-9488
Google Maps URLLink
 

 

Google Business listing error.png

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Accepted by topic author JustCompanies
May 2017

Our google search listing says we're "Located in: " but this is incorrect

Top Contributor
# 2
Top Contributor

Hi @Just C

 

this "located in" information is a Google created editiorial.

If it is wrong (and I agree it looks wrong) try contacting business support.

 

I recommend getting in touch with GMB support via one of these options and ask for help in getting the wron info removed or udated to an appropriate  "located in:"

Talk to a specialist (Mo - FR only)

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_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author JustCompanies
May 2017

Our google search listing says we're "Located in: " but this is incorrect

Top Contributor
# 2
Top Contributor

Hi @Just C

 

this "located in" information is a Google created editiorial.

If it is wrong (and I agree it looks wrong) try contacting business support.

 

I recommend getting in touch with GMB support via one of these options and ask for help in getting the wron info removed or udated to an appropriate  "located in:"

Talk to a specialist (Mo - FR only)

Facebook

Twitter

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Our google search listing says we're "Located in: " but this is incorrect

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Great! I will do this on the following business day, thank you very much for your help!