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Our business phone number showing up on another google business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I work at Cooksey's Flowers in Jonesboro, Arkansas. A Google rep was in our shop last Wednesday updating our listing's information. Long story short, she inadvertently updated our business phone to a flower shop in Falmouth, MA. We have called the florist and Google and cannot get anyone to help with this wrong business number.

 

Our business is:

Cooksey's Flower Shop

Jonesboro, AR 72401

(870) 932-6973

jonesborocookseysflowershop.com

 

"Other" Florist (with OUR business phone number in Google entry):

Courtney's Floral Creations

Falmouth, MA 02540

(508) 540-1488 BUT IS LISTED AS OURS (870) 932-6973

courtneysfloralcreations.com

 

If someone could remove our phone number from their Google listing, or direct me how to go about this, I would certainly appreciate it.

Thanks so much.

 

Amy Cooksey

 

 

1 Expert replyverified_user

Our business phone number showing up on another google business

Top Contributor
# 2
Top Contributor

Hi @Penny L

 

contact asap bsuiness support regarding this mistake.

Do htis based on oyur listing and try talking to a specialist - they should be able to correct it for the other listing.

I recommend getting in touch with GMB support via one of these options and ask for help in getting it sorted:

Talk to a specialist

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Our business phone number showing up on another google business

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks so much. I appreciate your help.