My Business
2.4K members online now
2.4K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me

Online-Only Business with local pages

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I work for Miss Babs Hand Dyed Yarns, a company that sells through our website and at several shows throughout the US, but we don't have a physical shop. However, if you search for the company on Google our PO box address shows up, along with a map showing a location at the center of the town. 


This has frustrated customers, who show up expecting to find a shop only to find empty storefronts. I've claimed the listing, but cannot figure out how to set it so that we no longer list an address. I would love to fix our listing!

1 Expert replyverified_user

Re: Online-Only Business with local pages

Top Contributor
# 2
Top Contributor

Hi @Helen C


In the business page admin >> select address section.


Scroll down below address and select: I serve customers at their location. This will hide your address.

Online Ownership   Business Info3.png



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership