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One of our reviews is missing.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

We are a small local remodeling company, and completed a job at the start of the year. our customer put up a really nice review of us.

 

I went to show it to someone and it was gone. Now she did post the review on more than one site so i was able to find it again. but having that on our google reviews was my preferred location.

 

Please advise.

1 Expert replyverified_user

One of our reviews is missing.

Top Contributor
# 2
Top Contributor

Hi Michael

 

There's many reasons why Google may remove a review (I'm assuming the customer didn't remove it herself?) and one of those can be having the review on multiple review sites.

 

Unfortunately there's no way to recover the review unless the customer is willing to re-post it, but as it has been removed once it would probably just be removed again. 


Priya Chandra, Google My Business Top Contributor
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