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On google search, our site link is hacked

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,
If some one search "cellmall" with google, the link to CellMall website is hacked. It link to a porn site. But our website itself is ok if you directly browser cellmall.net. Now a lot of customers complaining this. Can you fix it ASAP.

Jeffrey Ma
Cellmall
Cell: 6047672736

1 Expert replyverified_user

On google search, our site link is hacked

Badged Google Partner
# 2
Badged Google Partner

Based on that info, and if you claim your site is clean, then here is What your Need to do:

Check your site again.

In webmaster tools do a fetch and rendor for the Main URL ( the old result could be caching)  so want the new result to Update.

 

I would also post your question here: Webmaster Help Forum  as they deal with the hacked and individual website results

 

Additional information if these conditions exist:

If your site has been flagged for Phishing please report it here once your site is clean.
 
then also to be sure, follow the steps below as well.
 
You need to request the review through Webmaster Tools to get the message removed. ( Webmaster Tools is now known as "Search Console" )
  1. Request a review in the Security Issues section in Webmaster Tools when your entire website is clean and secure. After we check that your site is fixed, we'll remove the "This site may be hacked" or Flagged message.
 
 
 

Remove this message from your site

The "This site may be hacked" notification won't be removed until the webmaster of the site takes action.

Try these steps to fix your website:

  1. Register and verify your site in Google’s Webmaster Tools.
  2. Sign in to Webmaster Tools and check the "Security Issues" section to see details of sample URLs that might be hacked. Fix the security issue that allowed your website to be infected. Otherwise, your site is likely to be reinfected.
  3. Read our resources for hacked sites for detailed information on how to fix your website.
  4. Request a review in the Security Issues section in Webmaster Tools when your entire website is clean and secure. After we check that your site is fixed, we'll remove the "This site may be hacked" message.

Need more help? Post a question in the Webmaster Help Forum where some Google Webmaster Tools experts can help you.

 

 

To get to Webmaster Tools Go here

https://www.google.com/webmasters/tools/home?hl=en

 

More about Webmaster Tools/ Search Console

https://support.google.com/webmasters/?hl=en#topic=3309469

 

 

Re: On google search, our site link is hacked

Top Contributor
# 3
Top Contributor

Hi @Jeffrey M

 

Firstly this is a verified business page:

https://plus.google.com/111664149460049263050/about

 

Do you have access to this ?

 

Secondly, it is not the Google business page, It is your website and it is redirecting at certain intervals not all the time.

 

If i do a site: search on your website, it shows your actual website is hacked.

 

site www.cellmall.net   Google Search.png

 

 

I would contact your Website Developer ASAP

 

 

 

 



Tim Capper, Google My Business Top Contributor
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