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Old location shows up instead of my new one

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Aloha,

 

I'm having the same problem that a few others have had in changing business locations. 

 

My old location keeps showing up, unless I search my business name with the new address. I marked the old location as permanently closed, hoping it would remove it from the search results. Is this something that will just take time?

 

The company name is Impact Cleaning Hawaii

 

Any help or info would be great, thanks!

 

 

 

 

1 Expert replyverified_user

Re: Old location shows up instead of my new one

Follower ✭ ✭ ☆
# 2
Follower ✭ ✭ ☆
@james m

Changing your address can be a very challenging issue when it comes to branded searches (business name search) because the old location is more prominent or authoritative than the new listing.

The issue will persist until the new location has gained more prominence and relevance than the previous.

You may want to read this article by @joy Hawkins, a top contibutor here in the forum.
http://searchengineland.com/5-major-differences-google-map-maker-google-business-guidelines-236270

You may want to also make sure that you have updated your business listing address changes on other search engines and directories as well like yelp, yp.com, superpages, bing etc. If Google is seeing the old address around the Web it could negatively effect the engines abilty to identify the correct listing.

Re: Old location shows up instead of my new one

Top Contributor
# 3
Top Contributor

@James M

is this plus.google.com/117265028866853443524 your G+ page in question?

 

If not please provide your G+ page.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Old location shows up instead of my new one

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Yes, that's the one

Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: Old location shows up instead of my new one

Top Contributor
# 5
Top Contributor

@James M

 

I get you id searching for "Impact Cleaning Hawaii near Kailua-Kona":

 

Screenshot 2015-12-06 at 00.29.51.png

 

I also get you for a category search like "Cleaning Service near Kailua-Kona" - but in this case I get you ranked on page two of all results as the 40th result:

Screenshot 2015-12-06 at 00.33.09.png

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile