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Old Logo still being pulled in on brand search

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I've got a client, who's gone through a domain change and rebrand nearly two years ago.  However, when you search them, you still see and old logo that's probably 2+ years old.  I have no idea where this image is being pulled in from.  They've got an up to date merchant page, G+, etc.

 

I've been trying to get it to reflect the new logo.  Any insight would be greatly appreciated.

 

Stytch

3rd Floor, 720 Robson St, Vancouver, BC V6E 3S7, Canada

https://plus.google.com/+DnbcloudInnovationCenter/posts

 

 

 

Screen Shot 2016-08-23 at 9.29.58 AM.png

1 Expert replyverified_user

Re: Old Logo still being pulled in on brand search

Top Contributor
# 2
Top Contributor

Hi @Nopadon W

 

Firstly I will bump this up to see if they can ignore.

 

You can see from the Knowledge Panel that Google is also providing a Summary Snippet, so Google is using an authority source for the image.

 

Image being Used

 

There are quite a few possible  sources out there:

 

https://www.crunchbase.com/organization/indicee#/entity

http://thenextweb.com/apps/2009/11/06/indicee-answers-business-intelligence-questions-cloud/#gref

http://www.marketwired.com/press-release/symmetrics-expands-markets-through-indicees-on-demand-repor...

 

 

You try and tackle those sites and I will see if they can set to ignore the source.

 

 

 

 



Tim Capper, Google My Business Top Contributor
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Re: Old Logo still being pulled in on brand search

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks for the shout Tim, I'll see if I can't get those changed.