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Old Business Address Still Showing in Google Search

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Google maps is showing the incorrect address for my business:

https://www.google.co.uk/maps/place/Pennies/@51.5350217,-0.1039885,15z/data=!4m6!1m3!3m2!1s0x0:0xdca...

 

The correct business details for Pennies Vintage have been verified and are as follows:

Pennies Vintage
41A Amwell Street, Islington, London EC1R 1UR
020 7278 3827
 
I  submitted a request over the weekend and yesterday afternoon the correct information was showing but by the evening the information had reverted to the wrong address.
 
I have since submitted several requests to remove the old address (which is over five years old) but am getting no joy. Please rectify this as soon as possible, we are a small business and customers need to be able to find us, preferably at the correct address.
Thank you - Pennies Vintage
1 Expert replyverified_user

Re: Old Business Address Still Showing in Google Search

Top Contributor
# 2
Top Contributor
Oliver, there is a verified listing here with correct contact details - https://plus.google.com/103603804048178908200/posts Do you have Owner access to that listing?
Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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VP, Local Search at Sterling Sky

Re: Old Business Address Still Showing in Google Search

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Colan,
Yes, I do, and the information and on that page reflects the correct address of: 41A Amwell Street, Islington, London EC1R 1UR

This issue of the wrong address being displayed appeared very recently and for us as a small business it is a big problem.
Thank you
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: Old Business Address Still Showing in Google Search

Top Contributor
# 4
Top Contributor
Thanks for the information. The proper procedure is to report the old listing as closed in this case. Here is the process for doing so - https://support.google.com/business/answer/4578106?hl=en

Good Luck
Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky

Re: Old Business Address Still Showing in Google Search

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
thank you