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Not receiving email notifications for new reviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

The primary owner of my Google My Business profile receives email notifications whenever someone writes a review and I'd like to receive those emails too. 

 

I've tried many things to get this working for me, but to no avail. In one of the attempts, I went to Settings --> Managers and made myself an Owner. This didn't fire any email notifications to me when someone wrote a review. 

 

In another attempt, I went to Settings --> scrolled down to Notification delivery and provided my email address, which still didn't send me any email notifications.

 

Has anyone experienced this before? I'd be really grateful if someone could give some insight as to how to get this working.

 

Many thanks,

Syeda 

 

 

Not receiving email notifications for new reviews

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆

Hi @Syeda F

 

Notifications received only one owner?
Can be used as an alternative forwarding such messages?

 

In addition, you can check with the support of specialists

To contact support, go to https://business.google.com/manage/#/list 

Once you are there, look to the top left-hand corner, and click on the three stacked lines. 

three lines.pngOnce you click on this,  it will open a side-bar menu on the left. 

Click Support

You will then see a new side-bar menu appear on the right. There, you will see the options to have support contact you either by Phone, Live Chat, or Email. 

Not receiving email notifications for new reviews

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

This actually had been a fun account that. Glimpse state-of-the-art so that you can a lot more added pleasant within you! However, how should we stay in touch?

Not receiving email notifications for new reviews

Participant ✭ ☆ ☆
# 4
Participant ✭ ☆ ☆

Please check your settings here   @Syeda F