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Not eligible to create an ad

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

I am trying to create an ad. I had one on Google Adword Express but I was advised to do it from the My Business account. So I deleted the one I had and I am now trying to start an ad from this account. Straight away it came up with an error message that my business wasn't eligible. Yet I have read their policy and my business doesn't fall under any of these categories. It is just dance classes at my studio...
Please help! Thank you!
Babushka

1 Expert replyverified_user

Re: Not eligible to create an ad

Community Manager
# 2
Community Manager

Hi @Babushka F,

 

Thanks for writing, and my apologies in the delay of my response. I would recommend that you check out the AdWords Express Help Center, and contact support there for assistance. Unfortunately, we are only able to help with Google My Business queries in this section of the Community. You can also try the AdWords Express board of the AdWords Community for additional help. 


Best,
Liz

GMB Community Manager