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No response from ownership transfer requests

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

A previous employee set up our account on Google My Business. We have requested ownership from him but he claims he no longer has access to his Gmail account so he cannot complete the process. I have waited 8 days since I submitted the request and have not received a response from google. I cannot find any contact information for Google My Business to request help. We will be changing location in a couple weeks and need access to update our address.

 

My business is:

Hooligan Powersports 

3471 W 2050 S

West Haven, UT 84401

801-564-9668

1 Expert replyverified_user

No response from ownership transfer requests

Top Contributor
# 2
Top Contributor

To get in touch with Google My Business Support ou need to:
1- log into your Google my business dashboard http://www.google.com/mybusiness
2- select support from upper left hamburger menu
3- a help screen will appear to the right
4- It used to be just a scroll down to contact us under Contact Us
5- Scroll down and select Need More Help
6- Select the specific problem - in your case Verification
7- Select I requested a postcard more than 14 days ago
8- Scroll to the bottom of the page and choose most appropriate contact method for you (some are not always available)

Alternatively you can try contacting them:
Facebook https://www.facebook.com/googlemybusiness
Twitter https://twitter.com/GoogleMyBiz