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No longer receiving emails for new Google Reviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

I realise similar questions have been asked, but I have read through those and am unable to figure out why I am no longer receiving email notifications for new Google reviews. Previously, I was receiving them, but cannot figure out what changed to make them no longer come through.

1. Full business name: Solutions Property Management


2. Current business address: 11e/2 Flinders Parade, North Lakes QLD 4509

 

3. Current telephone number: (07) 3888 0098

 

4. Google Maps URL: https://www.google.com.au/maps/place/Solutions+Property+Management/@-27.2324941,153.0065358,18.83z/d...

 

5. Website (if applicable): http://www.solutionsproperty.com.au/

 

I have verified that the email address that I am checking for reviews is the owner of the account, and have also checked any other accounts that may have been linked to it at some point, with no luck. The only lead I've had is that one of our email addresses is receiving Google+ notifications and emails, but that same email has not been receiving Review notifications.

We only have one location and the business is verified.

Any advice would be much appreciated.

 

1 Expert replyverified_user

No longer receiving emails for new Google Reviews

Top Contributor
# 2
Top Contributor

@Solutions P

 

it appears that the listing in question is managed by this account based on a specific mail address.

Google told me:
This listing has already been verified by la…@…
 
This email address should get the notifications about reviews
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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile