My Business
4.1K members online now
4.1K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me

New Business Owner

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We are the new owners of Jacinto Palms in Houston Texas.  There is a google page but we cannot alter it because the owner of the google page is two owners ago and there is not way to contact them.  How do we get authorization to change our page and add pictures?


1. Full business name  - Jacinto Palms Apartments
2. Current business address  - 10102 Challerger 7 Drive, Houston, TX  77029
3. Current telephone number - 713-675-7776
4. Google+ URL

2 Expert replyverified_user

Re: New Business Owner

Top Contributor
# 2
Top Contributor

Hi @Maddy P, here's the instructions on how to request ownership of a listing. 


Let me know if you have more questions. 



Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky

Re: New Business Owner

Top Contributor
# 3
Top Contributor
Here are the steps:

1- Attempt to ontact the current listing owner through Google My Business.

2- Note: This process may take several weeks, and only the current listing owner can add you as a listing manager or transfer ownership of the listing to you.

Follow these steps to create a message to the current listing owner:

3- Navigate to Google My Business.
4- Sign in to Google using the account you use to manage your business.
5- Search for your business using its name and address.
6- Enter the name or address of your business and select your business from the drop-down menu.
7- When you choose your business, you’ll see a dialogue box letting you know that someone else has verified the business. Click Request ownership.
8- Click Report a problem if you want to update this listing’s information on Google, such as an incorrect street address or phone number.
9 Fill out the form. You have the option to include a message to the current owner to contact you directly with questions. Include:
Who you are
How you are related to the business
Why you need to manage the listing
Where they can get more information
What you need them to do
How they can contact you
10- The current listing owner will receive an email asking them to get in touch with you, and you’ll receive a confirmation email.
11- Allow a full 7 days for the current listing owner to respond to your request. If you don’t hear back after 7 days, contact support by replying to the confirmation email.