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Neighborhood Parcel

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We operate a FedEx, UPS and DHL shipping center in Tewksbury MA. We have an actual storefront with a legitimate U.S address that we had no problem verifying using Bing Local but Google Business was a different story. We checked to make sure there were no duplicate pages and verified that the contents were valid and verified to be correct. However, during the verification process, we receive an error both for email, mail and phone verification. After pleading for an appeal and consideration, the best response we got is the page was "Spammy" We hired a photographer recommended by Google to do our 360 tour and he even tried via his own portal to remove the suspension but without any luck. As of today, we requested a callback and email back and we did not hear anything from Google. In the meantime, our customers who are in need of our services can not locate us on their Google Maps and Google Business. Our listing here https://business.google.com/u/0/b/116066219646858068756/dashboard/l/01949048501232727729?hl=en Any suggestions are appreciated.

 

Business Address: 1215 Main St #115 Tewksbury, MA 01876

Business Phone: (978)851-0199

Google Plus: https://plus.google.com/b/116066219646858068756/+Neighborhoodparcelshippingmovingcenter

1 Expert replyverified_user

Re: Neighborhood Parcel

Top Contributor
# 2
Top Contributor
not sure it matters:
but at the same address there is an other "shredding service" company called "Shredding Service Company " is this other company still live and running?
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Neighborhood Parcel

Top Contributor
# 3
Top Contributor

I meanhwhile figured out the core af your issue:

 

Its -at least-  this listing: https://goo.gl/maps/xzEe2fMZuxK2

as it obviously is using the same phone number (978) 851-0199

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Neighborhood Parcel

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
The address where we are located is an office park with 27 businesses that including lawyers, CPA, Hair Salons etc.. Shredding Service company is in the same plaza and they are open for business.

Re: Neighborhood Parcel

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I just updated the phone number of the listing in question. So lets see if that works.