Negative Review on Google, devastated but very very concerned for my business
Negative Review on Google, devastated but very very concerned for my business[ Edited ]
February 2017 - last edited February 2017
One of the options is that ,
Google allows you to flag inappropriate reviews . Please read this article provided by google support.
If you follow the steps you can report the review. Google will evaluate remove the review if inappropriate.
Another option is to call Google My Business support , they will look at the review and escalate it to the backend team and see if it is indeed spam. You can find chat, call , email feature in the above link.
Re: Negative Review on Google, devastated but very very concerned for my business
Good morning, thank you for your input.
I will try this route if things don't work out.
I actually went to see my customer last night, who interestingly enough apologised to me, and said she felt bad about it all. She has informed me she is going to attempt to take it down, or at least "put it right"
I do hope so...
Thank you for your input.