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Need to delete a customer photo

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Customer recently posted a photo we need to remove. It does not violate any policy, but it's of our store hours, which change frequently. How can I control the photos posted by customers? Is there a way to prevent people from posting photos? It seems I spend as much time chasing down irrelevant and improper photos as I do posting my own. Thanks.

1 Expert replyverified_user

Need to delete a customer photo

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆

Hi @LORENZO V

 

To flag user photos that violate content guidelines or the law, follow these steps.

 

photo guidelines

Need to delete a customer photo

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks, @Oleg. I'm hesitant to flag it as it is currently an accurate photo. We really just don't want it posted due to changes in schedule. I'll look it it, however. Thanks.

Need to delete a customer photo

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I also have a bunch of photos uploaded by a customer, and I'd like to remove them. They do not violate any content guidelines, but they are not very good photos. When I click on them, I do not see a little trash can, or a "Report a problem" link, so I don't think I can get delete them myself. They are located here: https://business.google.com/b/105706983464864901445/photos/l/09292169780212836186?hl=en

Do I need to somehow ask Google to delete them for me?

(When I clicked on that link after posting this, it brought me to the page of all my photos. The ones I want to delete are only the "By customer" category.)

Need to delete a customer photo

Top Contributor
# 5
Top Contributor

@Providence L

 

supposed  you refer to a photo like this one linked here:

 

click top right at the liitle white flag an select then "poor image quality" or "wrong place"

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile